Refund policy

Return & Refund Policy

At The Dreamy Night, we want you to be completely satisfied with your purchase. If you receive a damaged, defective, or incorrect product, we are here to help.

Returns

You may request a return within 7 days of receiving your order, provided that:

  • The product is unused and in its original condition.
  • Original packaging, tags, and accessories are intact.
  • The product has not been washed, damaged, or altered.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos/videos of the product.

Refunds

Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.

Approved refunds will be processed through the applicable payment method or another mutually agreed method.

Non-Returnable Items

Items that have been used, washed, damaged by the customer, or returned without their original packaging may not be eligible for return or refund.

Return Shipping

Return shipping costs may apply unless the product received was damaged, defective, or incorrect.

For return or refund assistance, please contact us at thedreamynights1@gmail.com or 03132253171.